Historic Motorworks Ltd customer privacy notice
Registered name: Historic Motorworks Ltd
We are the controller of your personal data. This privacy notice tells you what to expect us to do with your personal information.
· Contact details
· What information we collect, use, and why
· Lawful bases and data protection rights
· Where we get personal information from
· How long we keep information
· Who we share information with
· How to complain
Contact details
Post: Unit 16, Industrial Estate, Old Church Road, East Hanningfield, Chelmsford, CM3 8AB
Email: Office@historicmotorworks.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, enter into contracts or agreements with you, including delivery:
· Names and contact details
· Addresses
· Purchase or account history
· Credit reference information
· Health information (including dietary requirements, allergies and health conditions)
· Health and safety information
· Account information
· Website user information (including user journeys and cookie tracking)
· Photographs or video recordings
· Records of meetings and decisions
· Information relating to compliments or complaints
We collect or use the following information for service updates or marketing purposes:
· Names and contact details
· Addresses
· Marketing preferences
· Location data
· Purchase or viewing history
· Website and app user journey information
· Records of consent, where appropriate
· By attending our events you consent to images captured at our events of you and your vehicle(s) being included in any promotional content from Historic Motorworks Ltd and our event partners, distributed or stored.
· By becoming a accepting our event terms and conditions you consent to images captured at our events of you and your vehicle(s) being included in any promotional content from Historic Motorworks Ltd and our event partners create, distributed or store.
We collect or use the following information to comply with legal requirements:
· Name
· Contact information
· Address
We collect or use the following personal information for dealing with queries, complaints or claims:
· Names and contact details
· Address
· Purchase or service history
· Video recordings of private or staff only areas
· Audio recordings of private or staff only areas
· Witness statements and contact details
· Relevant information from previous investigations
· Customer or client accounts and records
· Information relating to health and safety
· Correspondence
We collect or use the following information to To manage and deliver our events and marketing activities safely and efficiently:
· Name
· Contact information
· Address
· Records of meetings and decisions
· Information relating to compliments or complaints
· Marketing preferences
· Recorded images, such as photos or videos
· Purchase or viewing history
· Records of consent, where appropriate details.
· By attending our events you consent to images captured at our events of you and your vehicle(s) being included in any promotional content from Historic Motorworks Ltd and our event partners, distributed or stored.
·By becoming a accepting our event terms and conditions you consent to images captured at our events of you and your vehicle(s) being included in any promotional content from Historic Motorworks Ltd and our event partners create, distributed or store.
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
· Your right to erasure - You have the right to ask us to delete your personal information.
· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
· Your right to object to processing - You have the right to object to the processing of your personal data.
· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
· We may process your data when it is reasonably necessary to achieve our legitimate business interests.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
·We may need to have and process your information to provide guarantees on products or services you have purchased from us. In some circumstances guarantees or warranty may be supplied by third party providers who may require your information to be able to provide this service. You will have provided consent to us to use this information.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
· By giving us consent to store and use your personal information we have permission to send you service updates and marketing information where we have a legitimate interest to benefit you, our organisation or to market our partner\'s marketing information.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for legal requirements are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
· Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
·To enforce our terms, conditions and policies for business purposes, to comply with legal or in connection with our contract (s).
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for To manage our events and marketing activities safely and efficiently are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
· Directly from you:
· CCTV footage from our premises (Security cameras)
Third parties:
· We may partner with other businesses or organisations where we share a legitimate interest for providing a service, communicating service updates and sending marketing communications. These businesses or organisations may share data with us when they have received interest in a service we can provide. We may partner with organisations to jointly host events who may share your information where relevant in the interest of safety, marketing communications and effective event management.
Publicly accessible information
We may check some of the information that you provide to confirm that it is accurate using third party databases such as Companies House and the Electoral Register based inside the EU or from data brokers or aggregators based inside or outside the EU
- Profile Data: We may obtain Profile Data from public sources such as social media, car clubs and registrars, printed and digital news media, attendance to events, word of mouth
- Technical Data: We may obtain technical data from analytics providers such as Google; advertising networks and search information providers all based inside or outside the EU
How long we keep information
We keep your information for as long as necessary to provide services and for the purposes outlined in this privacy notice unless otherwise required by UK law.
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
Who we share information with
· Professional or legal advisors
· Financial or fraud investigation authorities
· External auditors or inspectors
· Warranty and guarantee providers
· Organisations we’re legally obliged to share personal information with
· Emergency services
· Debt collection agencies
· Our suppliers, contractors and service providers
· Other relevant third parties:
- Partner organisations, Event partners
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Last updated
August 2025